However, those seeking higher pay and included benefits may want to consider other options unless you have amazing sales skills. Working here also provides opportunities to build relationships with both franchise owners and fellow employees. One of the world’s largest electronics insurance companies is now one of America’s largest retail repair services, as Asurion has acquired uBreakiFix. Overall, working at uBreakiFix can be a good fit for new individuals who enjoy working with technology and want to gain experience in the repair industry. Growth within the company though is extremely limited. Besides contributing to store metrics, you can expect opportunities for personal growth and development, including improving customer service skills, enhancing technical repair abilities, mastering time management skills, developing sales skills, and fostering a strong sense of teamwork. Occasionally, striving to meet store goals can be challenging and somewhat exhausting when other in-store employees are not equally committed to achieving them. Your daily responsibilities include a range of tasks, such as providing customer service at the front of the store, conducting single or multi-day repairs, answering phone calls, managing inventory, and promoting the sale of accessories and in-store services. The company offers plenty for those who are eager to learn and capable of managing themselves effectively. I was new to customer service, repairs, and store management. N.Y.When I first started at uBreakiFix, I had limited formal job experience.“Not only does this prove that repair is alive and well (and that big business is watching), it legitimizes independent repair and ensures that device owners who go through Asurion have even more options on where they can get their broken device fixed,” he wrote.
The company’s plan to borrow $3.75 billion last year was expected to increase its ratio of debt to EBITDA (earnings before interest, tax, depreciation and amortization) to 6.5-7, up from 5 before the deal, Wolf Street reported.Ĭommenting on the repair industry implications of the Asurion-uBreakiFix deal, Craig Lloyd of repair hub iFixit said the deal is potentially a big step forward for uBreakiFix and the industry. financial world, noted the company has borrowed billions of dollars via leveraged loans, which are considered too risky for banks to hold, with proceeds going to the owners. Wolf Street, which reports and provides commentary on the U.S. According to AllState, a publicly traded company, SquareTrade brought in $170 million in revenue and $19 million in net income during the second quarter of 2019.Ī privately owned company, Asurion was acquired by the following investors in 2007: Madison Dearborn Berkshire Partners Providence Equity Partners and Welsh, Carson, Anderson & Stowe. uBreakiFix Employee Reviews about 'asurion' Updated Aug 7, 2023. Asurion has revenue estimated at over $6 billion. We offer phone repair, like screen replacements for iPhone® devices or Galaxy battery replacements, tablet repairs for devices like iPad® or Surface Pro® tablets. Our experts are highly skilled, friendly, and ready to assist. and Canada.Īsurion is a significantly larger company than SquareTrade. For the best phone, electronics, and computer repair in Fredericksburg, visit your local uBreakiFix by Asurion store.
In February, AllState Corporation, which owns device insurance company SquareTrade, acquired iCracked, a privately owned company based in San Francisco with over 60 locations in the U.S. The acquisition is the second time this year an insurance company has acquired a mobile device repair firm.
At that time, the growth gave uBreakiFix a total of 522 stores across North America. It’s a fast-growing company: In July, uBreakiFix announced it significantly expanded during the second quarter, including the opening of 25 stores. Partnered with Google and Samsung, uBreakiFix provides official repairs using OEM parts for Google and Samsung phones. Nashville, Tenn.-based Asurion acquired Orlando, Fla.-headquartered uBreakiFix, which has 534 locations across the U.S. | Courtesy of uBreakiFix.Įlectronics insurance giant Asurion has acquired a cell phone repair firm that has a broad North American footprint. Recently acquired company uBreakiFix has 534 locations across the U.S.
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